Member login

Access your kompasqq account to view your balance, betting history, live-dealer table availability, and withdrawal status across all supported payment methods.

Sign in to kompasqq

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Your kompasqq account

  • Deposit & withdrawal. Fund via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet). Withdrawals process to verified accounts within standard settlement windows.
  • Betting history. View all sportsbook bets (Liga 1, Piala AFF, Champions League), live-dealer sessions, slot play, and esports transactions with settlement status and dates.
  • Account security. Enable two-factor authentication, verify your identity documents, update your password, and review login history to track account access.
  • Market alerts. Track game information on your favourite football matches, receive notifications when your favourite esports teams play, and monitor table availability in your preferred live-dealer studios.
  • Support access. Contact our customer support team via live chat, view your ticket history, and check FAQ articles without leaving your account dashboard.

Troubleshooting login issues

Forgotten password

Click "Forgot password?" on the login form. Enter your registered email or username, and we will send a reset link to your email. Follow the link to create a new password. The link expires after one hour.

Account locked

After five incorrect password attempts, your account temporarily locks for subject to verification. This is a security measure. Wait subject to verification and try again, or contact support immediately if you suspect unauthorized access.

Two-factor authentication (2FA) issues

If you enabled 2FA and cannot receive SMS codes, check your phone number is correct in your kompasqq account settings. If the issue persists, contact support with your account email and a backup phone number.

Username vs. email login

You can log in using either your kompasqq username or your registered email address. Both are accepted in the "Username or email" field. Use whichever you remember more easily.

Security tips for your kompasqq account

Your kompasqq account holds your balance, withdrawal details, and betting history. Protect it by following these practices:

  • Use a strong password. Combine uppercase, lowercase, numbers, and symbols. Avoid birthdates, phone numbers, or dictionary words.
  • Enable two-factor authentication (2FA). Go to account settings and activate 2FA via SMS or an authenticator app. This adds a second verification step during login.
  • Do not share your login details. kompasqq staff will never ask for your password via email, chat, or phone. If someone asks for it, report the message to support immediately.
  • Log out on shared devices. After logging in on a public or shared computer, always click "Sign out" and close your browser completely.
  • Review login history. In your account settings, check the "Recent login activity" section. If you see unfamiliar devices or locations, change your password and contact support.
  • Keep your phone number current. Update your phone number in account settings if you change devices or SIM cards. This ensures you receive 2FA codes and account notifications.
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