kompasqqTerms of Use

Indonesia's mobile payment ecosystem expanded significantly over the past decade, with digital wallets now handling substantial transaction volumes. This reflects broader regional adoption of online services. kompasqq operates within this context, accepting DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet as primary deposit methods, alongside traditional bank transfers from mobile banking, local payment, online payment, and e-wallet.

Our terms of use outline what we require from users, what users can expect from kompasqq, and how disputes are resolved. These terms apply to all users who access our platform—whether on desktop, Android, or iOS. By creating an account on kompasqq, you agree to these terms. We update our terms periodically; any material change is communicated via your registered email and in-app notification.

This page covers account creation, deposits and withdrawals, betting rules, bonus terms, and dispute resolution. Read these terms carefully before you fund your kompasqq account.

Account creation and kompasqq user eligibility

To create an account on kompasqq, you must be at least the minimum age required in your jurisdiction. You must provide accurate personal information—your legal name, date of birth, email address, and phone number. We verify this information against official records. Providing false information violates our terms and may result in account suspension or closure without refund.

You are responsible for keeping your account credentials secure. Do not share your username or password with anyone. kompasqq will never request your password via email or phone. If you suspect unauthorized access to your kompasqq account, contact our support team immediately via in-app messaging or the contact details on our website.

• Account verification: Before you withdraw from kompasqq, we may request identity verification (government ID, proof of address). Verification protects against fraud and complies with applicable regulations. We process verification requests within hours.
• One account per user: You may hold only one active kompasqq account. Creating multiple accounts violates our terms and will result in account closure and forfeiture of balances across all duplicate accounts.
• Jurisdiction compliance: Our services are available only where local law permits. You are responsible for verifying that access and use comply with your jurisdiction's regulations. kompasqq does not operate in jurisdictions where online wagering is prohibited.

Deposits and withdrawals on kompasqq

kompasqq accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet (instant mobile methods), and bank transfers from mobile banking, local payment, online payment, e-wallet. Mobile wallet deposits settle within moments; bank transfers complete within one to three business days. Your kompasqq account balance updates immediately upon successful deposit—you can begin betting as soon as funds appear in your account.

We do not charge deposit fees. However, your payment provider may deduct their own fees—verify with mobile banking, local payment, online payment, e-wallet, mobile banking, or your bank before initiating a deposit. All deposits are non-refundable once credited to your kompasqq account balance. If you request a refund of a deposited amount, you must withdraw via the same method you used to deposit, subject to our withdrawal terms.

Withdrawal policy on kompasqq

You may withdraw your kompasqq account balance at any time, subject to verification and settlement windows. Withdrawals are processed to your original deposit method—if you deposited via local payment, withdrawals return to your online payment account; if via e-wallet, withdrawals return to your mobile banking account. We do not permit withdrawals to a different method than your deposit method.

Withdrawal requests are processed within standard timeframes: mobile wallet withdrawals (local payment, online payment, e-wallet, mobile banking, local payment) within minutes; bank withdrawals (online payment, e-wallet, mobile banking, local payment) within one to three business days. If your withdrawal is delayed beyond this window, contact our support team. kompasqq may place holds on withdrawals for verification purposes—we will notify you of any hold and the reason.

kompasqq reserves the right to decline a withdrawal if: (a) your account has pending verification, (b) your withdrawal amount exceeds reasonable limits without explanation, or (c) we detect suspicious activity. We communicate any withdrawal decline to you via email within 24 hours.

Betting rules and bonus terms on kompasqq

When you place a bet on kompasqq, you are entering a contract to wager your stated stake on the predicted outcome. Bets are binding once confirmed. kompasqq does not permit cancellation of bets after placement. Settlement occurs according to the rules of the specific market or game—sportsbook bets settle when the match concludes, live-dealer games settle when the outcome is determined, slot spins settle instantly.

kompasqq may offer bonuses (deposit matches, free bets, free spins) to new or existing users. All bonuses come with terms: minimum stake requirements, time limits, and game restrictions. These terms are published clearly within the bonus description. You must meet the stated requirements to convert a bonus to withdrawable balance. Bonuses that expire are forfeited. kompasqq reserves the right to cancel any bonus if you breach these terms.

Settlement disputes on kompasqq

If you dispute a bet result or account balance on kompasqq, contact our support team via in-app messaging or email. Provide details: the bet reference number, the market or game, your prediction, and why you believe the result is incorrect. Our support team investigates and responds within 48 hours. If the dispute cannot be resolved via support, you may escalate to our disputes team—we will provide contact details and a formal process.

kompasqq's decision on disputes is final if it is based on live-dealer video evidence, official market data (from Liga 1, Piala AFF, Champions League, or other official sources), or our game logs (for slots and RNG games). We do not overturn settled bets except in cases of documented system errors or clear evidence of fraud.

Prohibited activities on kompasqq

• Fraud and manipulation: You must not attempt to manipulate odds, collude with other users to fix outcomes, or use bots or scripts to automate betting. Such activity violates our terms and may result in account closure and legal action.
• Collusion and market abuse: Using kompasqq to launder funds, engage in match-fixing, or participate in organized betting rings is prohibited and illegal. We cooperate with law enforcement on such cases.
• Underage access: You must not permit minors to access your kompasqq account or use our platform. Account holders are solely responsible for compliance with age requirements in their jurisdiction.
• Affiliate fraud: If kompasqq offers referral bonuses, you must not create fake accounts or artificially inflate referrals. Such fraud results in account closure and forfeiture.

Limitation of liability and jurisdiction notice

Our services are provided "as is." kompasqq does not warrant uninterrupted access, error-free operation, or specific outcomes. While we maintain redundant systems and backup processes, occasional outages may occur. We are not liable for losses incurred during downtime or service disruptions.

kompasqq is available only where local law permits online gaming. Users are solely responsible for verifying that access and use comply with their jurisdiction's law. We do not operate in jurisdictions where online wagering is prohibited. If you access kompasqq from a restricted jurisdiction, your account may be closed and your balance forfeited without refund.

These terms constitute the full agreement between you and kompasqq regarding your use of our platform. If any provision is found to be unenforceable, the remaining provisions continue in effect. kompasqq may update these terms at any time; your continued use of the platform constitutes acceptance of the updated terms.