kompasqqPrivacy Policy

This page describes what we collect when you use kompasqq and how we keep that data protected. We at kompasqq take your privacy seriously—every piece of information you share with us, from your email address to your payment method, is stored securely and used only for the purposes outlined in this policy.

Our privacy practices comply with data protection standards and Indonesia's regulations. We do not sell your personal information to third parties. We do not use your data for marketing outside kompasqq without your explicit consent. If you have questions about how we handle your data, this policy answers them directly.

Read through the sections below to understand our data collection, how we use your information, your rights, and how to contact us if you have concerns about your privacy on kompasqq.

What we collect on kompasqq

We collect information in several categories. First, account information: when you register on kompasqq, we collect your email address, username, date of birth, phone number, and full name. We use your email to send account notifications, settlement confirmations, and security alerts. Your phone number enables two-factor authentication and account recovery.

Second, payment information: when you deposit on kompasqq via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction records—the amount, date, payment method, and reference number. We do not store credit card numbers or full bank account details; payment processors handle those securely on our behalf.

Account activity: We log your bets, game sessions, withdrawals, and login history. This data helps us detect fraud, resolve disputes, and comply with legal requirements.
Device and location data: We record your IP address, device type (Android, iOS, desktop), and browser information when you access kompasqq. This helps us secure your account and provide support.
Communication data: If you contact our support team, we store emails, chat transcripts, and support tickets. This enables us to track and resolve your issues.
Cookies and similar technologies: We use cookies to remember your session, preferences, and login state. You can manage cookie preferences in your browser settings.

How we use your data on kompasqq

We use your data to operate kompasqq—processing bets, calculating settlements, managing your account balance, and sending transaction confirmations. We analyze betting patterns to detect fraudulent activity and prevent money laundering. We also use aggregated, anonymized data to understand user behavior and improve our platform's performance and game offerings.

Legal compliance: We comply with Indonesian regulations and international standards for gaming operators. We share your data with government authorities only when legally required (e.g., tax reporting, fraud investigations).

Your rights and our commitments

We give you control over your data on kompasqq. You can update your profile information anytime—email, phone, preferences—in your account settings. You can download a copy of your data by contacting our support team. You can request that we delete your account and associated data, though we retain transaction records required by law for a set period.

Third-party processors

Our kompasqq servers are hosted by trusted cloud providers. We also work with payment processors (the entities behind DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet) to handle deposits and withdrawals. These processors access only the minimal data required to complete transactions. We have signed data protection agreements with all third parties to ensure your information remains secure.

We may also work with analytics platforms to understand how kompasqq is used. These platforms see only anonymized, aggregated data—never your personal information. If you live in Jakarta, Surabaya, Bandung, Medan, or Semarang, your data remains protected under the same standards regardless of where our servers physically sit.

Data retention and security

We keep your account data as long as you maintain an active account on kompasqq. Transaction records (deposits, withdrawals, bets) are retained for regulatory compliance—typically 5 to 7 years after your final transaction. We encrypt all data in transit and at rest. Our systems are regularly audited for security vulnerabilities.

Note: We recommend using a strong, unique password on kompasqq and enabling two-factor authentication. These steps protect your account against unauthorized access.

Cookies and tracking on kompasqq

Our kompasqq platform uses cookies to maintain your session and remember your preferences (language, theme, bet history view). Session cookies are deleted when you log out. Persistent cookies remain for convenience (e.g., "remember me" functionality). You can disable cookies in your browser, though some kompasqq features may not work properly without them.

Contact us about your privacy

If you have questions about our privacy practices on kompasqq or wish to exercise your data rights, contact our support team via email or through the FAQ section. We respond to privacy inquiries within 14 days. For data access, deletion, or portability requests, we may ask you to verify your identity for security.

This privacy policy applies to all users of kompasqq, regardless of location. We reserve the right to update this policy as kompasqq evolves or regulations change. Material updates will be announced in your account notifications. Your continued use of kompasqq after a policy update means you accept the new terms.